For Patients

Patient Information

Everything you need to know before, during, and after your consultation with Dr Lachowicz.

The Process

What to Expect

01

Book Your Appointment

Call us on 013 656 6143 or 082 433 0778 (WhatsApp only), or submit an enquiry via the contact form. We will confirm your appointment time and provide any pre-consultation instructions.

02

Prepare Your History

Gather any previous investigation results, specialist letters, and a list of current medications. A brief written summary of your symptoms and their timeline is very helpful.

03

Your First Consultation

Dr Lachowicz will take a thorough history, review your records, and conduct a focused examination. This is an unhurried consultation — you will have time to explain your situation fully.

04

Your Treatment Plan

Following the consultation, Dr Lachowicz will explain his findings clearly and outline a personalised treatment plan. This may include further investigations, medication, lifestyle changes, or specialist referrals.

05

Ongoing Follow-Up

Complex conditions require ongoing management. Follow-up appointments are scheduled according to your needs, with adjustments made as your condition evolves and responds to treatment.

What to Bring

  • South African ID document or passport
  • Medical aid card and membership number
  • List of all current medications (including supplements)
  • Previous blood test results and investigation reports
  • Specialist letters and referral correspondence
  • A brief written timeline of your symptoms
  • List of questions you would like to ask

Practice Location

Suite 123, First Floor
ePH Medical Center
39 Mandela Street
Witbank, eMalahleni

Consultation Hours

Monday – FridayBy appointment
SaturdaySelected mornings
SundayClosed

Dr Lachowicz does not provide emergency or after-hours services. For medical emergencies, please call 10177 or go to your nearest emergency department.

Common Questions

Frequently Asked Questions

Do I need a referral to see Dr Lachowicz?

A referral is not always required, but it is helpful. If you have been seen by another doctor and have existing reports or investigations, please bring these along. If you have a referral letter, this helps Dr Lachowicz understand the background before your consultation.

How long is a first consultation?

First consultations are longer than a standard GP visit — typically 45 to 60 minutes. This allows Dr Lachowicz to take a thorough history, review previous investigations, and begin forming a comprehensive picture of your condition.

What should I bring to my first appointment?

Please bring your ID document, medical aid card (if applicable), a list of current medications, any previous investigation results (blood tests, scans, reports), and a brief summary of your symptoms and their timeline if possible.

Does Dr Lachowicz accept medical aid?

Please contact the practice directly to confirm medical aid acceptance and billing arrangements. Our staff will be happy to assist with pre-authorisation and billing queries.

What if I need an urgent appointment?

For urgent matters, please call the practice directly on 013 656 6143 or 082 433 0778 (WhatsApp only). We will do our best to accommodate urgent cases as quickly as possible.

Can Dr Lachowicz manage my condition long-term?

Yes. Dr Lachowicz provides ongoing management for chronic conditions, not just once-off consultations. Follow-up appointments are scheduled based on your individual needs and the nature of your condition.

Will Dr Lachowicz communicate with my other doctors?

Absolutely. Coordinated care is important, especially for complex conditions. Dr Lachowicz will provide detailed correspondence to your referring doctor and other specialists involved in your care.

What if my condition is not listed on the website?

The conditions listed are areas of particular focus, but Dr Lachowicz sees a wide range of patients. If you are unsure whether your condition is suitable, please call or send an enquiry — a brief conversation is usually enough to determine whether a consultation would be beneficial.

Still Have Questions?

Our team is happy to help with any queries before your appointment. Reach out by phone or email and we will get back to you promptly.